1. Pricing and Currency Conversion
- All prices on the Platform are listed in USD (United States Dollars).
- Payments will be processed in Ukrainian Hryvnia (UAH) as required by Ukrainian banking regulations.
- The conversion from USD to UAH will be made using the exchange rate set by your bank or payment provider at the time of the transaction.
- Initial Space Platform is not responsible for exchange rate fluctuations or any additional fees imposed by banks or payment providers.
2. Payment Methods
- We accept payments via credit/debit cards, bank transfers, and other methods listed during checkout.
- Subscriptions are billed on a recurring basis (monthly or annually) and will renew automatically unless canceled before the next billing cycle.
3. Refund Policy
- Payments are generally non-refundable once services have been activated.
- Refunds may be issued in the following cases:
- Verified technical issues that prevent the use of the Platform.
- Accidental duplicate payments.
- Refund requests must be submitted within 14 days of the payment date by contacting our support team at initial.space.platform@gmail.com.
4. Taxes and Fees
All prices listed on the Platform are exclusive of applicable taxes unless otherwise specified.
Any additional fees (e.g., foreign currency exchange fees or bank charges) are the responsibility of the user.
5. Cancellations
Users may cancel their subscriptions at any time through their account settings.
Cancellations take effect at the end of the current billing period. No partial refunds will be issued for unused time.
6. Contact Information
For questions or concerns about payments, please contact us at:
Email: initial.space.platform@gmail.com.